Platform Terms
This Master Subscription Agreement (“Agreement”) is a legally binding contract between Beltic, Inc., a Delaware corporation with principal offices at 751 Duncan St., San Francisco, California 94131, United States (“Beltic”), and the entity or organization that has executed an Order Form referencing this Agreement (“Customer”).
This Agreement governs Customer’s access to and use of the Services provided by Beltic. By executing an Order Form or by accessing or using the Services, Customer agrees to be bound by the terms of this Agreement. This Agreement is effective as of the date of Customer’s initial execution of an Order Form referencing this Agreement or first use of the Services (the “Effective Date”). The Parties hereby agree as follows:
For purposes of this Agreement, the following terms shall have the meanings set forth below. Additional terms may be defined elsewhere in this Agreement or in an Order Form.
Affiliate: means any person or entity that directly or indirectly controls, is controlled by, or is under common control with a Party.
Applicable Law: means all applicable national, federal, state, provincial, local, and international laws, statutes, regulations, rules, and regulatory guidance.
Beltic Data: means all data, intelligence, registry information, risk scores, verification results, analytics, metadata, models, and derivative works generated or provided by Beltic via the Services.
Confidential Information: means all non-public information disclosed by or on behalf of a Party that is designated or reasonably understood to be confidential.
Customer Data: means information submitted to the Services by Customer or on its behalf.
Deliverables: means any outputs generated by the Services for Customer, including reports, results, verifications, and insights.
Documentation: means written or electronic documentation, specifications, and user instructions made available by Beltic.
Government Authority: means any government body, agency, instrumentality, or regulatory authority.
Order Form: means a mutually executed ordering document specifying the Services purchased and applicable pricing.
Personal Data: means any information relating to an identifiable individual as described in the Beltic Privacy Policy.
Services: means Beltic’s hosted software, APIs, machine learning-based risk intelligence, document verification capabilities, operational dashboard, OCR tools, and related features as set forth in an Order Form.
Subscription Term: means the period during which Customer may access the Services under an Order Form.
Subprocessor: means a third party engaged by Beltic to process Customer Data on Beltic’s behalf.
Usage Data: means anonymized operational and technical data collected about Customer’s usage of the Services.
Beltic shall make the Services available to Customer during the Subscription Term in accordance with the terms of this Agreement and the applicable Order Form. Beltic may enhance or update the Services from time to time, provided that such modifications do not materially degrade the core functionality purchased by Customer.
Beltic will provide Customer with standard support services during Beltic’s regular business hours through email and Slack-based communication channels, including assistance with general product usage, troubleshooting basic configuration issues, and reporting suspected system defects. Standard support requests shall be submitted to support@beltic.com, or via the designated Slack channel if Customer has been provisioned access. Standard support does not include custom development, implementation services, or access to Customer’s internal environments.
Beltic will use commercially reasonable efforts to make the Services available at least ninety-nine and five-tenths percent (99.9%) of the time each calendar month, excluding scheduled maintenance windows, emergency maintenance required to address security or performance risks, unavailability caused by factors outside Beltic’s reasonable control, or downtime resulting from Customer or Customer-managed systems. Customer must notify Beltic of any unavailability within thirty (30) days of the event. Customer’s sole and exclusive remedy for failure to meet the availability commitment shall be a service credit of up to five percent (5%) of the monthly subscription fees for the affected month, applied to future invoices. Any enhanced support commitments, faster response times, dedicated support personnel, or priority escalation are available only under a separate paid support subscription specified in the applicable Order Form.
Customer is granted a limited, non-exclusive, non-transferable right to access the Services solely for lawful compliance-related purposes, including business onboarding, identity verification, sanctions screening, financial crime prevention, and risk assessment. Customer shall not use the Services for marketing, sales targeting, consumer credit decisioning, behavioral profiling unrelated to financial crime prevention, or any purpose prohibited by Applicable Law.
Customer shall not sublicense, resell, distribute, make available, or permit access to the Services to any third party other than Customer’s authorized personnel without previous consent from Beltic. Customer shall implement reasonable security safeguards to prevent unauthorized access. Customer shall promptly notify Beltic of any suspected or actual unauthorized use or breach of credentials.
Customer acknowledges that Beltic does not provide legal, regulatory, or compliance advice. Customer is solely responsible for the interpretation of verification results and for decisions regarding whether to onboard or decline any business or individual.
Customer shall not attempt to reverse engineer, extract models, or derive source datasets from the Services. Customer shall not exceed usage limitations or engage in activities that artificially inflate or distort consumption metrics. Customer shall not cache Beltic Data longer than is necessary to satisfy specific compliance retention obligations under applicable regulations.
Customer agrees that it maintains all necessary consents, legal bases, and authorizations required to provide Customer Data to Beltic and to permit Beltic to process such data in accordance with this Agreement. Customer must ensure that all Customer Data is accurate and lawfully obtained. If Customer becomes aware of any unlawful use of the Services, Customer shall immediately inform Beltic.
Customer is responsible for reviewing and evaluating the accuracy and suitability of Deliverables for its intended use. The Services are designed to assist with compliance workflows, but not to replace Customer’s independent assessments, controls, or approval decisions.
Customer’s use of the Services must comply with all Applicable Laws governing sanctions, money laundering, terrorist financing, fraud, corporate ownership disclosure, and identity verification. Customer represents that it is not subject to sanctions and that it will not allow the Services to be accessed from embargoed or restricted jurisdictions or by any person designated on sanctions watchlists. Customer will provide certifications and information requested by Beltic to confirm compliance with this Section.
Beltic may suspend the Services if Beltic reasonably determines that Customer’s use may violate Applicable Law or expose Beltic to regulatory risk.
Customer shall pay all fees specified in an Order Form in U.S. dollars and in accordance with the payment terms set forth therein. Unless otherwise stated, all fees are due within thirty (30) days of invoice and are non-refundable. Beltic may apply late charges and suspend access to the Services for non-payment after reasonable notice. All fees are exclusive of taxes and governmental charges, which are the responsibility of Customer.
Beltic retains all rights, title, and interest in and to the Services, Beltic Data, Usage Data, Documentation, technology, methodologies, workflows, designs, and intellectual property. Other than the limited right to use the Services as expressly stated herein, no rights are granted to Customer.
Deliverables may be used by Customer solely to satisfy compliance recordkeeping and onboarding processes. Customer may not use Deliverables or Beltic Data to create or train competitive services, datasets, or models. Customer assigns all intellectual property rights in feedback and suggestions it provides to Beltic, which Beltic may use for any business purpose.
Each Party shall protect the other Party’s Confidential Information using a standard of care no less than that applied to its own information of similar sensitivity. Confidential Information may be disclosed only to employees, advisors, and contractors who require access and who are bound by confidentiality obligations no less protective than those set forth herein. Disclosure is permitted if required by law, provided the receiving Party provides prior notice (to the extent permitted by law) to the disclosing Party.
Confidentiality obligations shall survive for five (5) years after termination of this Agreement.
Beltic shall implement and maintain administrative, technical, and organizational safeguards reasonably designed to secure the Services and Customer Data against unauthorized access, alteration, disclosure, or destruction. Beltic’s Privacy Policy governs the processing of Personal Data and describes data subject rights and transfer mechanisms in compliance with Applicable Law.
Customer is responsible for securing its own systems and ensuring proper configuration of access permissions. In the event Customer discovers unauthorized access or compromise of credentials, Customer must promptly notify Beltic and assist in remediation efforts.
If Beltic becomes aware of a confirmed unauthorized access incident materially affecting Customer Data, Beltic shall provide notice to Customer without undue delay and shall take steps to contain and remediate the impact. Customer shall cooperate with Beltic in assessing and responding to such incidents. This Agreement does not require disclosure of information that would compromise Beltic’s own security.
Customer acknowledges that Beltic uses Subprocessors, including data center hosting providers and registry data vendors, and other software providers to support provision of the Services. Beltic shall ensure that all Subprocessors are bound by obligations that are no less protective than those imposed on Beltic under this Agreement. A current list of Subprocessors is available upon request.
Beltic represents that it has the right and authority to enter into this Agreement and to provide the Services in accordance with its terms. Beltic will perform the Services in a professional and workmanlike manner consistent with industry standards.
Except as expressly stated in this Agreement, the Services and Deliverables are provided “as is” and Beltic disclaims all warranties, express or implied, including any warranties of accuracy, merchantability, fitness for a particular purpose, or non-infringement. Customer acknowledges that verification results may be incomplete, inaccurate, or subject to changes in underlying data sources, and Customer assumes sole responsibility for decisions made using the Services.
To the maximum extent permitted by law, Beltic’s total aggregate liability for any claims arising out of or relating to this Agreement shall not exceed the fees paid by Customer during the twelve (12) months preceding the event giving rise to the claim. In no event shall either Party be liable for any consequential, incidental, indirect, special, exemplary, or punitive damages, including loss of profits or loss of data, even if advised of such possibility.
This Agreement commences on the Effective Date and continues until all Order Forms have expired or been terminated (the “Term”). Either Party may terminate this Agreement or any Order Form upon written notice if the other Party materially breaches this Agreement and fails to cure such breach within thirty (30) days after receipt of written notice. Beltic may suspend the Services immediately if Customer’s payments are overdue or if Customer’s use poses a security or regulatory risk.
Upon termination, Customer shall promptly cease all access to the Services, and Beltic may delete Customer Data after thirty (30) days in accordance with Beltic’s data retention policies.
This Agreement shall be governed by the laws of the State of Delaware without regard to conflict-of-laws principles. Any disputes arising under this Agreement shall be resolved through binding arbitration administered by the American Arbitration Association with its seat in Delaware. Either Party may seek injunctive relief in a court of competent jurisdiction for unauthorized use of Intellectual Property or Confidential Information.
Notices required under this Agreement shall be delivered in writing to the address of the receiving Party listed in the applicable Order Form or by email to a designated legal notices address, and shall be deemed given upon confirmed delivery.
Customer may not assign this Agreement or transfer any rights hereunder without Beltic’s prior written consent. Beltic may assign this Agreement to an Affiliate or in connection with a merger, acquisition, or change of control.
Customer grants Beltic the limited right to identify Customer as a user of the Services and to display Customer’s name and logo on Beltic’s website, marketing materials, pitch decks, and customer lists, solely to indicate that Customer uses the Services. Any other public reference or description of the Customer’s use of the Services, including case studies or press releases, shall require Customer’s prior written approval, not to be unreasonably withheld or delayed. Upon Customer’s written request, Beltic will promptly cease any further public use of Customer’s name and logo in new marketing materials.
Neither Party shall be liable for failure to perform its obligations due to circumstances beyond its reasonable control, including natural disasters, acts of war, telecommunications failures, or changes in law.
This Agreement, including any exhibits and Order Forms, constitutes the complete agreement between the Parties regarding the subject matter herein and supersedes all prior oral or written agreements. If there is a conflict between this Agreement and an Order Form, the Order Form shall prevail only for the specific transaction it governs.
Updated on November 28th 2025